2. When do we collect data?
We may collect personal information from you when you do the following through Villas4All.com:
add a property listing and register as a Member;
register as a user;
advertise with us (banner advertising);
register to receive our newsletter; and
contact us with a question or complaint.
We also collect certain information automatically about visitors to our Websites, as described in the section headed "Cookies" below.
3. What personal information do we collect from you?
The personal information we may collect from you includes your:
phone number (land line, mobile and fax);
rental property details (for Owners);
4. What do we do with your personal information?
When you give us any personal information as indicated above, we use your personal information to:
enable you to use any services that we may from time to time provide through Villas4All.com;
enable you to become a registered user of Villas4All.com;
process your transaction and correspond with you accordingly;
provide you, in accordance with your communications preferences, with information about our products and services, our latest news or special offers which may be of interest to you;
track activity on our Websites for market research purposes so that we can improve the usefulness and content of the Websites but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis;
stop you posting or sending offensive, inappropriate or objectionable content anywhere on our Websites or where you otherwise engage in any disruptive behaviour on the Websites. This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content and your behaviour; and
for Website administration (including enabling us to respond to any comments on the Websites or feedback you may give us).
5. To whom do we pass your personal information?
We will only disclose personal information to government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.
6. International transfers of personal information
On the basis that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data across international boundaries. In particular, we will hold your personal information in the UK, and we may transfer it to the USA to a service provider who may host the Websites and store personal information on our behalf.
By browsing the Websites and submitting personal information to us, you acknowledge our processing of your personal information on this basis.
When you view our Websites we may store information on the hard drive of your computer or on your mobile device in the form of a "cookie" (essentially a small text file). Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Villas4All) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, videos and website analytics services). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your website browser is open and are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed and can be used by websites to recognise your computer when you later re-open your browser and browse the internet again.
The specific types of cookies served through the Websites, either by Villas4All or third parties and the purposes they perform are described in the table below:
|Types of cookie||What they do|
|Performance and functionality cookies||These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like maps) may become unavailable.|
|Analytics and customisation cookies||These cookies collect information that is used either in aggregate form to help us understand how the website is being used or how effective are marketing campaigns are, or to help us customise the website for you.|
|Advertising cookies||These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.|
|Social networking cookies||These cookies are used to enable you to share pages and content that you find interesting on our website through third party social networking websites.|
8. Linking to other websites
The Websites contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
9. IP Addresses
We study visitor trends since we are interested in the successful dissemination of information through the Website. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the Websites. This information is not used to develop a personal profile of you. The log files are regularly purged.
An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.
10. Your right to see your personal information
You have the right to request a copy of the personal information that we hold on you and to have any errors in that information corrected. We may charge a small fee for such requests where this is permitted under applicable law You also have the right to ask us to stop processing your personal information on compelling legitimated grounds. You can exercise these rights by contacting us using the details provided below.
How to contact us
The data controller of personal information collected about you through this Website is Villas4All Ltd, a limited liability company registered in England and Wales (registered number is 811873) whose registered office is at B1 Business Center, Suite 206, Davyfield Road, Blackburn, BB1 2QY.
You can write to us at the address above (marked for the attention of the Company Secretary or contact us via the Villas4All Support system.